This Privacy Policy explains in clear English how pkrber collects, processes, stores, shares, and protects the personal data of all registered players and website visitors. It applies to all Pakistani users of the pkrber platform — including those accessing via desktop in Lahore, mobile in Karachi, or any browser across Pakistan. By using pkrber, you confirm that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the platform.
A plain-English summary of how pkrber handles your data — the full legal text is in the sections below.
pkrber uses 256-bit SSL encryption across all login, payment, and data transmission pages. Personal data is stored on secured servers with access controls and is never transmitted in plain text.
256-bit SSLpkrber does not sell, rent, or trade your personal data to third-party marketing companies. Your CNIC details, mobile number, and transaction history are never passed to advertisers or data brokers.
Never SoldYou have the right to access, correct, and request deletion of your personal data. You can also request a copy of the data pkrber holds about you at any time by contacting our support team.
Access AnytimeData is shared only with essential service partners — payment processors (JazzCash, EasyPaisa), KYC verification providers, game studios, and licensing authorities — and only to the extent required to operate the platform.
Essential Onlypkrber retains personal data only for as long as required under its licensing obligations and applicable law. Account data is retained for a minimum of 5 years following account closure to meet AML compliance requirements.
5-Year Minimumpkrber will only send marketing communications to players who have explicitly opted in. You may withdraw your marketing consent at any time from your account settings or by emailing support, and no further promotional communications will be sent.
Opt-Out AnytimeThroughout this Privacy Policy, the following terms carry the meanings defined below:
pkrber acts as the Data Controller for all Personal Data collected from players and visitors via the pkrber.one website and its associated services. As Data Controller, pkrber is responsible for determining the purposes for which Personal Data is collected and the manner in which it is processed.
Where pkrber engages Third-Party Service Providers to process Personal Data on its behalf, those providers act as Data Processors under binding contractual agreements that require them to handle your data in accordance with pkrber's instructions and this Privacy Policy.
Data Controller Contact: All data-related enquiries, access requests, and complaints may be directed to pkrber's support team at the email address stated in Section 16 of this policy. pkrber will acknowledge all data-related requests within 5 business days.
pkrber collects the following categories of Personal Data from players and website visitors. The specific data collected depends on the nature of your interaction with the platform:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Registration & KYC verification |
| Contact Data | Pakistani mobile number (03xx format), email address, city of residence | Account registration |
| Financial Data | JazzCash/EasyPaisa account identifiers, bank account details, transaction history, PKR wallet balance and movement | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers | Automatically on site visit |
| Usage Data | Games played, bet history, session duration, navigation path, login timestamps | During active sessions |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted to pkrber | When contacting support |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cooling-off periods, problem gambling indicators | During account use & tool activation |
Sensitive Data: pkrber does not intentionally collect sensitive categories of personal data (such as health information, religious beliefs, or political opinions) unless explicitly required for responsible gaming assessments and only with your clear understanding of why such information is needed.
pkrber collects Personal Data through the following methods:
Data you actively provide to pkrber during registration, KYC verification, deposit and withdrawal transactions, completion of responsible gaming tools, support communications, and participation in surveys or promotions.
Technical and usage data collected automatically when you access pkrber via browser or mobile device. This includes IP address logging, session data recorded by pkrber's platform infrastructure, and interaction data captured through standard web analytics methods. Players in Karachi, Lahore, Faisalabad, Rawalpindi, and across Pakistan should note that this automatic collection occurs on every site visit regardless of account login status.
Data received from third-party service providers engaged by pkrber, including identity verification results from KYC providers, fraud risk scores from anti-fraud systems, and transaction confirmation data from payment processors such as JazzCash and EasyPaisa.
pkrber processes Personal Data on one or more of the following legal bases, depending on the specific processing activity:
pkrber uses collected Personal Data for the following defined purposes only:
Creating and managing your pkrber account; processing PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank; delivering casino game and sportsbook services; authenticating logins and protecting account security.
Verifying your age (21+) and identity as required under pkrber's international licensing obligations; fulfilling AML screening requirements; maintaining compliance records for the minimum periods mandated by pkrber's licence conditions.
Detecting and preventing fraudulent transactions, multi-accounting, bonus abuse, money laundering, and unauthorised account access; monitoring for unusual activity patterns that indicate prohibited conduct under pkrber's Terms & Conditions.
Monitoring gameplay and transaction patterns to identify indicators of problem gambling; administering deposit limits, self-exclusion, and cooling-off periods set by players; flagging accounts where responsible gaming intervention may be warranted.
Responding to support queries submitted via live chat or email; maintaining records of communications for quality assurance and dispute resolution purposes; verifying account holder identity when requested during support interactions.
Analysing aggregated and anonymised usage data to understand how Pakistani players interact with pkrber's products; identifying areas of the platform that can be optimised for performance, usability, or game selection.
Sending promotional communications about pkrber offers, new game releases, PSL betting markets, and bonus events — but only to players who have explicitly opted in to receive marketing messages. These communications will be in English and relevant to the Pakistani market context.
pkrber does not sell, rent, or share your Personal Data with third parties for their own commercial purposes. Personal Data is shared with external parties only in the following controlled circumstances:
No Marketing Data Sales: pkrber expressly prohibits the sale, rental, or disclosure of player Personal Data to advertising networks, data brokers, or third-party marketing companies. This prohibition applies regardless of whether the data is in raw or anonymised form.
pkrber uses cookies and similar tracking technologies on the pkrber.one website to deliver essential platform functionality, maintain login sessions, and gather aggregated usage data for platform improvement. The following categories of cookies are in use:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your pkrber account. pkrber does not use third-party advertising cookies or behavioural tracking cookies for external ad targeting.
pkrber retains Personal Data for the minimum periods required to fulfil the purposes for which it was collected, subject to the mandatory retention obligations imposed by pkrber's international operating licence and applicable AML regulations:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Records | 5 years minimum after account closure | Licensing & AML obligation |
| Financial Transaction Records | 5 years minimum after transaction date | AML & financial compliance |
| KYC Documentation | 5 years minimum after submission | Licensing obligation |
| Bet & Game History | 3 years after account closure | Dispute resolution & licensing |
| Support Communications | 3 years after final communication | Dispute resolution |
| Technical / Session Logs | 12 months | Security & fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Legal proof of consent |
Upon expiry of applicable retention periods, pkrber will securely delete or anonymise Personal Data so that it can no longer be linked to an individual player.
pkrber implements technical and organisational security measures appropriate to the nature of the Personal Data it processes and the risks involved. These measures include:
No data transmission or storage system can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights, pkrber will notify affected players and relevant authorities in accordance with applicable reporting obligations.
As a pkrber player and data subject, you hold the following rights in respect of your Personal Data. These rights may be exercised by contacting pkrber support at the address in Section 16:
Request a copy of the Personal Data pkrber holds about you, free of charge, within 30 days of your request.
Request correction of inaccurate or incomplete Personal Data that pkrber holds about you.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that pkrber limits how it processes your data while a dispute about accuracy or lawfulness is pending resolution.
Request your Personal Data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing carried out on the basis of legitimate interests, including objecting to direct marketing communications.
How to Exercise Rights: Submit your data rights request by email to the support address in Section 16. pkrber will verify your identity before processing any request. Responses will be provided within 30 days. Where requests are complex or numerous, pkrber may extend this period by a further 30 days with notice.
pkrber's services are intended exclusively for individuals who are 21 years of age or older. pkrber does not knowingly collect Personal Data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process.
If pkrber becomes aware that Personal Data has been collected from a person under the age of 21 — whether through a false age declaration during registration or any other means — the account will be closed immediately, all bets will be voided, and the Personal Data collected will be deleted from pkrber's active systems (subject to any minimum retention period required for regulatory reporting of the incident).
Reporting Underage Access: If you have reason to believe that a minor has accessed or registered a pkrber account — including through your device or credentials — please contact pkrber support immediately. pkrber will investigate and take appropriate action, which may include account closure and notification of relevant authorities.
pkrber operates as an internationally licensed platform. As a result, Personal Data collected from players in Pakistan may be transferred to and processed in countries outside Pakistan — for example, on servers located in the jurisdiction where pkrber's licensing authority operates, or in the infrastructure of international game providers and KYC verification partners.
Where Personal Data is transferred internationally, pkrber ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Pakistan. These safeguards may include contractual data protection clauses with Third-Party Service Providers and adherence to data security standards required under pkrber's licensing framework.
By registering a pkrber account, Pakistani players acknowledge and consent to the cross-border transfer of their Personal Data as described in this section, to the extent necessary for pkrber to deliver its services.
pkrber will only send marketing communications — including promotional offers, bonus announcements, PSL betting market updates, new game alerts, and other pkrber news — to players who have explicitly opted in to receive such communications during registration or through their account settings.
Marketing communications from pkrber will always be in English and relevant to the Pakistani player experience. pkrber will not send marketing communications on behalf of third parties.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent does not affect the lawfulness of marketing communications sent before the withdrawal was processed, and it does not affect pkrber's ability to send service-related communications (such as deposit confirmations, withdrawal notifications, and security alerts) which are not marketing in nature.
pkrber reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, licensing requirements, operational practices, or the services offered on the platform. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.
Where changes to this Privacy Policy are material — for example, a change to the categories of data collected, a new category of third-party data sharing, or a change to retention periods — pkrber will notify registered players via their registered email address or through an in-platform notification at least 14 days before the changes take effect.
Continued use of the pkrber platform following notification of changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with an updated Privacy Policy, you should close your account before the changes take effect.
For all privacy-related enquiries, data subject rights requests, complaints, or questions about this Privacy Policy, please contact pkrber using the following details:
Support Email (Privacy & Data Enquiries):
[email protected]Please include "Privacy Request" or "Data Rights Request" in your subject line for faster routing. pkrber's support team operates in English, 24 hours a day.
Response time for privacy requests: up to 5 business days for acknowledgement; up to 30 days for full response. Complex requests may be extended by a further 30 days with notice.
Your personal and financial data is protected by 256-bit SSL, never sold to third parties, and handled in line with international licensing standards. Cricket betting, live casino, and slots — all in PKR via JazzCash or EasyPaisa. Players must be 21+.
Open pkrber Account Read Terms & ConditionsThe full legal agreement governing your use of pkrber — covering account rules, betting rules, payment conditions, prohibited conduct, and player obligations.
Read Termspkrber's responsible gaming framework — deposit limits, self-exclusion, cooling-off periods, 21+ age requirements, and external support resources for Pakistani players.
Responsible GamingQuick answers to common questions about pkrber accounts, PKR deposits and withdrawals, JazzCash and EasyPaisa, cricket betting, casino games, and more.
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